Help center
Contact us
For order help, returns, or product questions — our support team typically replies within one business day.
Orders & shipping
Tracking, delivery delays, or address changes — include your order number.
Products & sizing
Harness fit, toy durability, or bed dimensions — we're happy to advise.
- Customer support
- support@pupden.shop
- Legal & privacy
- legal@pupden.shopprivacy@pupden.shop
Monday–Friday, business hours (US). Weekend messages answered next business day.
Before you write
- · Include your order number for faster lookup
- · Photos help for damaged or wrong items
- · Check spam folder for our reply